Refund and Returns Policy

  • All Shaka Hats ship free of charge!

  • Orders are processed within 1–3 business days.

  • You’ll receive tracking information once your order has shipped!

  • USPS and UPS Ground are the default Shipments.
  • We accept returns within 30 days of delivery.

  • Hats must be unworn, unwashed, and in original condition with tags attached.

  • IMPORTANT! Customers cover their own return shipping. Once your item is received and inspected, we’ll issue a full refund minus the cost of the return shipping label.

  • Refunds are issued to your original payment method that was processed.

  • If you’d like a different size or style, please place a new order and return your original hat following the steps above.